Issue Screen unresponsive or frozen. Hold down the Sleep Wake button and then slide to power off, assuming it works. The force restart method has changed for the iPhone and iPhone Plus. If the problem returns after a restart, then backup anything precious and try wiping your iPhone, then restoring your backup..If your screen is black or frozen. On an iPhone X, iPhone , or iPhone Plus Press and quickly release the Volume Up button. On an iPhone or iPhone Plus Press and hold both the Side and Volume Down buttons for at least seconds, until you see the Apple logo..This day s troubleshooting answers the question, what you can do to fix a freezing iPhone device. Like with other troubleshooting guides .
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